Tata 1mg Hiring: Radiology Customer Service Representative – DSC | Gurugram

Tata 1mg has an opening for a Radiology Customer Service Representative in its Diagnostic Supply Chain (DSC) team in Gurugram, Haryana. The role focuses on helping customers with radiology services, appointment scheduling, test preparation, and coordination with radiology centres.

Job Overview

What Will You Do in This Role?

1. Customer Support

You will support customers who have questions about radiology and diagnostic services. The role involves communicating with customers and helping them understand the next steps in their diagnostic journey.

2. Appointment Scheduling

• Schedule radiology appointments
• Reschedule appointments when required
• Confirm appointments
• Follow up with customers
• Coordinate with radiology centres

3. Test Preparation Guidance

Some radiology tests require specific preparation. You may need to provide customers with clear information about preparation requirements and other instructions related to their tests.

4. Maintaining Records

The role also involves maintaining accurate records of customer interactions, appointments, confirmations, and follow-ups. Attention to detail and comfort with computer-based systems will be useful.

Eligibility and Skills

The available job information indicates that candidates with experience in healthcare, radiology, medical services, or customer service may be suitable for this role. Previous experience in radiology or medical imaging can be an advantage.

• Good verbal and written communication
• Customer-handling skills
• Basic understanding of healthcare or diagnostic services
• Appointment scheduling and coordination skills
• Good follow-up skills
• Attention to detail
• Basic computer skills
• Ability to work with appointment and record-management systems

Is This a Fresher Job?

Based on the available job information, 1–3 years of experience is mentioned for this position. Therefore, this should not be considered a dedicated fresher role. Candidates with relevant customer service, healthcare, radiology, or medical-service experience may be better aligned with the stated requirement.

Who Can Apply?

This position may be suitable for candidates with experience in:

• Customer Service
• Healthcare Customer Support
• Diagnostic Services
• Radiology Services
• Medical Services
• Appointment Scheduling
• Healthcare Operations

Work Location

The official listing specifies the job location in Gurugram, Haryana, at Tata 1mg’s Saffron Enclave, Sector 14 location.

Salary

The available job information does not specify a confirmed salary or CTC for this position. Candidates should check the official application page for any compensation details provided during the recruitment process.

About the Role

This position combines customer service with healthcare and diagnostic operations. It can provide experience in customer coordination, appointment management, diagnostic services, and interaction with radiology centres. Candidates should also be comfortable with regular customer communication and operational follow-up.

How to Apply for Tata 1mg Radiology Customer Service Representative?

Interested candidates can check the official Tata 1mg job listing and submit their application through the company’s recruitment portal.

Important Note

Job openings can change or close without prior notice. Candidates should verify the latest job status, eligibility criteria, experience requirements, location, and other details on the official Tata 1mg careers portal before applying.

Frequently Asked Questions

What is the position at Tata 1mg?

• The position is Radiology Customer Service Representative – DSC.

Where is the job located?

• The position is based in Gurugram, Haryana.

How much experience is required?

• The available job information mentions approximately 1–3 years of experience.

Is this a fresher job?

• No. The listed experience requirement is 1–3 years, so this is not specifically advertised as a fresher position.

What kind of work is involved?

• The role involves customer support for radiology services, appointment scheduling, rescheduling, confirmations, customer follow-ups, test-preparation guidance, and maintaining records.

Is radiology experience required?

• Radiology or medical-imaging experience can be an advantage. Candidates with relevant healthcare, medical services, diagnostic services, or customer service experience may also be considered based on the job requirements.

Where can I apply?

• Candidates can apply through the official Tata 1mg Darwinbox careers portal using the application link provided above.